When you buy a Whick, you become family. The Whick Smiles Team is your go-to when you need a recommendation, a refund, or just a reason to smile. Reach out, seriously, even just to say hello.
The Whick Reserve Promise ensures that we will do what it takes for you to be satisfied with our products, whatever it takes. We get it. Our products are all about the aroma they throw, and you can’t smell your Whick until it’s in your hand. To make sure you are happy no matter what, we will replace, exchange, or return the product at any time no matter what. The scent you pick not jiving with your nose? We'll help you return or exchange. Porch pirates nab your goods? We'll replace them. Cat knock your Whick off the table? We'll replace it.
Think your request is too out there to be covered by the Whick Reserve Promise? Just try us.